Prompt Answering

Real Human Support, Not Bots

Experience the difference with our professional human answering service. Our team of experts is ready to assist your customers 24/7, providing personalized support that builds trust and loyalty.

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24/7 Availability
100% Human Support
Starting at $5/hour
Call center professional answering calls

Our Human-Powered Services

Unlike chatbots and AI, our services are powered by real people who understand context, emotions, and can adapt to your customers' unique needs.

24/7 Phone Answering

Our professional team answers your calls around the clock, ensuring no customer inquiry goes unanswered.

Live Chat Support

Human agents provide real-time chat support on your website, delivering personalized assistance to visitors.

After-Hours Coverage

Extend your business hours with our after-hours service, capturing leads and addressing urgent matters any time.

Call Forwarding

Intelligent call screening and routing ensures the right team member receives important calls promptly.

Appointment Scheduling

Our team handles appointment bookings efficiently, reducing scheduling conflicts and maximizing your calendar.

Virtual Receptionist

Create a professional business image with dedicated virtual receptionists who know your business inside and out.

Why Choose Human Over AI?

Team of customer service professionals

Emotional Intelligence

Humans understand emotional cues and can respond with empathy, something AI simply cannot match.

Complex Problem Solving

Our team can think critically and resolve complicated issues that would confuse automated systems.

Brand Representation

Trained professionals who understand and embody your company's values and voice.

Adaptability

Real humans can adjust to unexpected situations and provide creative solutions that AI cannot.

How It Works

Our streamlined process makes it easy to get started with human-powered answering services for your business. Here's how we make the magic happen:

Sign Up

Create an account and select a plan that suits your business needs and call volume.

Onboarding

Our team learns about your business, services, and preferred call handling procedures.

Go Live

Forward your calls to our service or integrate our live chat on your website.

Real-Time Support

Our human agents handle your customer inquiries professionally and according to your guidelines.

Our Team Is Your Team

When you partner with Prompt Answering, our professional team becomes an extension of your business. Our agents are trained to understand your operation and represent your brand with the highest level of professionalism and attention to detail.

Dedicated Team Assignment

A consistent team handles your account to ensure quality and familiarity.

Custom Call Scripts

Personalized scripts ensure our agents represent your brand accurately.

Regular Performance Reviews

Ongoing quality monitoring and feedback ensures exceptional service.

Our professional customer service team

Frequently Asked Questions

Find answers to common questions about our human-powered answering services. If you don't see your question here, feel free to contact us directly.

Unlike AI chatbots, our service is powered by real human agents who can understand context, emotions, and subtle nuances in communication. Our team can handle complex inquiries, adapt to unexpected situations, and provide truly personalized support that builds trust with your customers.
Our answering services operate 24 hours a day, 7 days a week, 365 days a year. We're always available to assist your customers, even during holidays, nights, and weekends, ensuring you never miss an important call or opportunity.
Our standard response time is within 3 rings or approximately 15 seconds. We pride ourselves on prompt service to ensure callers don't experience frustrating wait times. Our performance metrics are regularly monitored to maintain these high standards.
Absolutely! During the onboarding process, we work with you to develop custom call scripts that align with your brand voice and business requirements. Our agents are thoroughly trained on these scripts while maintaining the flexibility to address unique situations appropriately.
We maintain proper staffing levels to accommodate call volume fluctuations. Our sophisticated call distribution system ensures that even during peak times, calls are routed efficiently to available agents, minimizing wait times and ensuring consistent service quality.
We serve a wide range of industries including healthcare, legal, real estate, home services, e-commerce, technology, financial services, and many more. Our team is trained to understand industry-specific terminology and can adapt to the unique requirements of various business sectors.
We offer flexible options for message delivery including real-time email notifications, SMS alerts, or access to our secure online portal where you can view call records, listen to call recordings (if enabled), and manage your account. You can choose the method that works best for your workflow.
Yes, you can update your call handling instructions at any time through our client portal or by contacting your account manager. Changes can typically be implemented within 1-2 business hours, ensuring your service remains aligned with your evolving business needs.

Still have questions?

Contact Our Team

Simple, Transparent Pricing

Choose the plan that's right for your business. All plans include access to our professional human agents who are dedicated to delivering exceptional customer service.

Basic

$5 / hour

Perfect for small businesses with occasional call volumes.

  • Business hours coverage (6pm-12am)

  • Email message delivery

  • Basic call screening

  • Standard response time

  • Monthly usage reports

  • No minimum hours required

Get Started
Most Popular

Professional

$7 / hour

Ideal for growing businesses that need reliable support.

  • Extended hours (6pm-5am)

  • Email & SMS notifications

  • Custom call scripts

  • Priority response time

  • Weekly detailed reports

  • Dedicated account manager

  • 10 hours minimum per month

Get Started

Enterprise

$9 / hour

Full-service solution for businesses that need comprehensive coverage.

  • 24/7 coverage

  • Multi-channel support

  • CRM integration

  • VIP response time

  • Real-time reporting dashboard

  • Dedicated team

  • Quarterly service reviews

  • 40 hours minimum per month

Get Started

Need a custom solution?

We understand that every business has unique needs. Contact us to create a tailored answering service solution that perfectly fits your requirements and budget.

Request Custom Pricing

Contact Us

Ready to experience the difference that human-powered answering services can make for your business? Reach out today and let's get started.

Get In Touch

We'd love to hear from you. Fill out the form or contact us directly using the information below.

Phone

+1 (833) 860-7267

Monday - Friday, 8am - 8pm EST

Email

support@promptanswering.com

We'll respond as soon as possible

Office

2709 N Hayden Island Dr,

STE 114143, Portland,

Oregon, 97217,

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